We aim to work in partnership with parents to meet the needs of the children
All children and adults are treated with equal concern and are made to feel welcome in our home
Procedure
We keep up to date about working in partnership with parents and carer's and with relevant legislation by taking regular training and by reading relevant publications such as, for example, Who Minds? and Nursery World
Parents have access to our policies and procedures, which detail how we run our setting
We draw up and sign a written contract with parents before the placement starts which details the expectations of the care to be provided, activities and business arrangements. The contract is signed by the parent(s) and ourself and dated. A copy is given to the parent(s) and any other party involved in the contractual arrangements. The contract is reviewed when circumstances change. We issue receipts for all monies paid on request only
Wherever possible we try to meet parent's requests for the care of their children according to their values and practices, preferences and attitudes. Family customs and beliefs about dietary requirements, dress code, hair and skin care, help required with toilet and washing are respected as detailed in our equal opportunities policy
Records of the requirements agreed are kept attached to the child record forms. These records are revisited and updated during regular reviews with parents
We will inform parents when we are to be inspected by Ofsted in England so that parents can contribute their views to the inspector if they want to. We will give access to parents with the Ofsted report
we keep parents regularly informed about our daily routines and childcare practices and share information about the children with parents by talking to them
We maintain a record of parents' and/or emergency contact details, contact details for the child's GP. All details are kept confidential and records are kept secure
Children will only be released from our care to the parent(s)/carer(s), or to someone named and authorised by the parent/carer
If a child is identified as a child in need (section 17 of the Children Act 1989) we will, normally with the parent's permission, give appropriate information to referring agencies
We expect parents to inform us of any changes in the child's home circumstances, care arrangements or any other change which may affect the child's behaviour, such as a new baby, parents' separation, divorce, new partner or any bereavement. All information shared will be kept confidential unless there appears to be a child protection issue
We offer regular review meetings with parents to discuss their child's care and any issues or concerns, preferably when the child is not present. If we do not share the same first language as the child's parent, we will find a way of communicating effectively with them. This may include seeking guidance from the local early years team
We work together with parents to make sure that the care of their child is consistent. A consistent approach benefits the child's welfare and helps ensure the child is not confused
All complaints will be investigated. Please see our Complaints Policy
All significant incidents are recorded in an incident book and will be shared and discussed with parents so that we can work together to resolve any issues
If there is anything in this policy that you are unclear about or unhappy with, please email us or contact us
If you want to contact us today! click here or if you wish to register your child with us click here
©2009 - Learning Fountain